IT Support and Services For Raleigh, Durham, Chapel Hill, NC and Miami, FL Businesses:

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The Business Owner’s Guide To IT Support And Services

10 Big Reasons to Choose RRG Networks Solutions to Support Your Computer Network

25+ Years of Experience

Cyber Security Insured

Fortinet Certified Engineers

Predictable Monthly Billing

97% Customer Retention Rate

Project Management

24/7 Security Operating Center (SOC)

Onsite IT Support

Class A Customer Support

O365 Security and Support

Our Services

Managed IT Services

Are slow and unreliable technology issues impacting your business? Our comprehensive IT services are designed to keep your technology infrastructure running smoothly, offering Class A support, enhanced security measures, and regular software updates, all at a predictable monthly cost. This approach ensures your servers, desktops, and devices are always operational, maximizing your business's uptime.

CyberSecurity

Concerned about cybersecurity threats such as computer viruses, ransomware, or hackers potentially disrupting your business? Our services include comprehensive network defense strategies and swift incident response capabilities, offering you the expertise needed to effectively combat cyber threats and safeguard your operations.

Office 365 Protection & Compliance

Worried about keeping your Office 365 environment secure and compliant? We specialize in implementing robust protection measures and ensuring compliance across your Office 365 suite, safeguarding your data from external threats and internal vulnerabilities. Our approach not only enhances security but also aligns with regulatory standards, giving you peace of mind and a secure, compliant Office 365 experience.

Cloud VoIP Services

Enhance your communication with our Cloud VoIP Services, designed to provide your business with flexible, scalable, and cost-effective voice solutions. Our services offer advanced features and reliability that adapt to your business needs, ensuring seamless connectivity and improved collaboration for your team, no matter where they are located.

About RRG Networks Solutions

RRG Networks Solutions is one of the region’s premier network technology companies. We have become a technical resource to South Florida commercial entities. Our full-time engineers cover Miami-Dade, and Broward counties, RRG Networks Solutions has extensive experience assessing, implementing, and managing the most complex voice and data networks. In 2019, RRG Networks Solutions moved into a 12,000 square foot, two-story building in the city of Kendall, FL. The facility features a Network Operations Center (NOC) that enables RRG Networks Solutions to monitor, update, and manage its clients’ computer systems.

In 2020, RRG Networks Solutions moved its core IT equipment to a secure datacenter. This redundancy allows RRG Networks Solutions to remain operational and servicing clients during even the worst storms and disasters. Throughout its history, RRG Networks Solutions’ team has focused on their clients and staying customer centric rather than vendor, or manufacturer, centric. This has allowed RRG Networks Solutions to have long standing relationships with its clients. RRG Networks Solutions' key to success has always been to stay focused on the client and be flexible to meet the client’s ever-changing needs.

FAQ Questions for RRG Networks

What IT services do RRG Networks offer?

At RRG Networks, we offer a comprehensive suite of IT services tailored to meet the diverse needs of businesses. Our services encompass Managed IT Services for ongoing support and maintenance, Cybersecurity solutions to protect against threats, Office 365 Protection & Compliance to ensure data safety and regulatory adherence, Cloud VoIP Services for reliable communication, and IT Professional Services for specialized technical projects. Each service is designed to provide robust, scalable solutions that support the growth and operational efficiency of our clients.

How do RRG Networks ensure data security and compliance?

We align our practices with leading cybersecurity standards like ISO/IEC 27001, NIST, PCI DSS, HIPAA, and GDPR to ensure your data's security and compliance. These internationally recognized frameworks guide our security and data protection strategies, enabling us to effectively safeguard your sensitive information.

What makes RRG Networks different from other IT service providers?

RRG Networks sets itself apart from other IT service providers with a rich history of over 25 years in the industry, boasting a high customer retention rate that speaks to the trust and reliability we offer. Our team of certified engineers is not only skilled but also dedicated to understanding and focusing on the unique needs of each client, ensuring tailored and effective IT solutions. This blend of experience, customer focus, and specialized expertise is what makes RRG Networks a preferred partner for IT services.

How can I get started with RRG Networks?

Starting with RRG Networks is streamlined and customer-focused. Simply reaching out to us initiates a personalized consultation process where we understand your business needs and budget. This ensures that the IT support and management solutions we propose are perfectly tailored to your expectations, not just a one-size-fits-all package. Our approach is about aligning our services with what you genuinely need to stabilize and enhance your technology infrastructure.

What is the process for emergency IT support?

For emergency IT support, RRG Networks has a straightforward and efficient process designed to address your urgent IT issues quickly. When facing a critical situation, clients can easily contact our dedicated support team, who are ready to provide immediate assistance to resolve the issue. This ensures minimal downtime and disruption to your business operations, offering peace of mind that help is always available when you need it most.

How does RRG Networks approach data backup and disaster recovery planning?

At RRG Networks, our approach to data backup and disaster recovery planning incorporates the industry-standard 3-2-1 backup strategy. This means keeping 3 copies of your data, stored on 2 different media types, with 1 copy off-site in the cloud. This comprehensive strategy ensures that your critical data is secure and recoverable in the event of a disaster, minimizing downtime and protecting your business continuity. Our meticulous planning and implementation process is designed to give you peace of mind, knowing your data is safe and can be quickly restored.

What kind of customer support can I expect from RRG Networks?

At RRG Networks, you can expect dedicated customer support tailored to your needs. We offer multiple support channels, ensuring you have access to timely assistance whenever you need it. Our team is committed to responsive service, aiming to resolve your issues quickly and efficiently. We pride ourselves on our ability to provide personalized support, ensuring you feel valued and heard every step of the way.

What types of businesses does RRG Networks serve?

We serve a wide variety of industries, providing IT services tailored to the unique requirements of each. Whether you're in Healthcare, Finance, Education, Property Management, or Manufacturing, we have the expertise to deliver customized IT solutions to enhance your operations. Our scalable services are designed to support your growth, from startups to large enterprises.

Can RRG Networks support remote and hybrid work environments?

Yes, We are fully equipped to support remote and hybrid work environments. Our services are designed to ensure seamless connectivity, security, and productivity for teams, regardless of their location. By leveraging cloud-based technologies and offering comprehensive remote support, RRG Networks ensures that businesses can operate efficiently and securely in a remote or hybrid setting.

How does RRG Networks stay ahead of IT trends and advancements?

We stay ahead of IT trends and advancements by continuously learning, researching, and integrating the latest technologies into our services. Our commitment to innovation means we’re always ready to offer our clients advanced, secure IT solutions that not only solve today’s challenges but also anticipate the needs of tomorrow.