Your mission is
too important
for IT to get
in the way.

Yes — and this is where flat-rate managed IT makes the most sense. You pay one predictable monthly fee and we handle everything: helpdesk, monitoring, security, backups, and compliance. No surprise invoices when something breaks, no gaps when a grant-funded IT contract ends. Most nonprofits we work with find that a managed IT arrangement costs less than the annual salary of a part-time IT person — and covers far more. We also help you leverage Microsoft 365 Nonprofit pricing, Google Workspace for Nonprofits (free for most orgs), and TechSoup discounts to stretch your software budget significantly.

Yes — specifically because you're a small nonprofit. Attackers know that small organizations hold valuable data (donor PII, credit cards, sometimes health information) and have weak defenses. 60% of nonprofits have been hit in the last two years. The 2020 Blackbaud breach didn't target large hospital systems — it hit 13,000 organizations at once, most of them small nonprofits just like yours. Attackers also know nonprofits can't afford to be down for a week and are more likely to pay ransoms quickly.

Yes. PCI DSS applies to any organization that accepts, processes, stores, or transmits credit card data — nonprofit status is not an exemption. If you have a "Donate Now" button on your website, you are in scope. Most small nonprofits fall into SAQ-A or SAQ-B scope, which is manageable. Fines for non-compliance: $5,000–$100,000 per month, plus potential loss of the ability to process cards entirely.

Blackbaud has made significant security investments since the breach and is under FTC and SEC oversight through at least 2031. The platform itself is more secure today. The lessons that apply to you: your CRM vendor's security does not substitute for your own — access controls, MFA, and offboarding within your Blackbaud tenant are your responsibility. A data inventory and cleanup exercise is worth doing regardless of platform.

It is the single biggest unaddressed risk for most nonprofits we talk to. A personal laptop with no endpoint protection has direct access to your donor database and shared drives the moment a volunteer logs in. The fix isn't banning personal devices — it's conditional access policies that require device compliance before granting access to sensitive systems, combined with Mobile Device Management that separates org data from personal data.

Right now: change passwords on shared accounts, disable their Microsoft 365 / Google account, remove them from shared drives and donor databases, revoke MFA devices, and if they had access to financial systems notify those providers immediately. We help organizations build offboarding checklists that cover all 20–30 systems a typical nonprofit employee touches — so this process takes 30 minutes instead of a week of scrambling.

If your organization provides healthcare services, behavioral health counseling, substance use disorder treatment, or any other health services — yes, HIPAA applies regardless of nonprofit status. The key test is whether you handle protected health information (PHI). If yes, you need MFA, access control, audit logs, encryption, Business Associate Agreements, written policies, and a risk analysis. We handle the technical side.

If your answer is "I'm not sure," that's what we need to work on. A real disaster recovery plan means: offsite immutable backups tested by actually restoring them; a continuity playbook your team can execute when nobody is in the building; redundant internet connectivity; and clear priority systems — what does your org absolutely need in the first 48 hours? One-third of Florida nonprofits were affected by at least one hurricane. We build and test these plans specifically for the South Florida threat environment.